Price - The price is based on your address and depends on the size of your order. You will see the price for your specific delivery when you add the product to the shopping cart.
Delivery Time - The delivery time is approximately 2-6 working days, depending on the postal code it is being delivered to (from the moment the product is in stock).
Tracking - You can track your order with a tracking number. Contact us for this information.
Timeframes - Monday - Friday: (8-16).
Delivery - Delivery is made to the gate/door, provided that the truck can access it. We reserve the right that UPS may not be able to deliver to certain addresses, such as islands without bridge connections or deliveries that require ferry transport, or roads with poor carrying capacity.
Notification - When your order has arrived in Norway, UPS will contact you at the phone number you provided. They will make 3 delivery attempts to your address. If you are unable to receive the delivery, for smaller packages, you have the option to pick them up at the nearest access point; otherwise, the goods will be returned to our warehouse in Sweden.
Failed Delivery - If you as a customer agree to a delivery day and then refuse delivery or change the delivery date when the truck is on its way, we will invoice you for a "failed delivery."
Notification - You will be contacted with information regarding your pickup when your order has arrived at its access point and is ready for pickup.
Pickup - Your package will be available for pickup at your nearest UPS access point.
We have the opportunity to arrange deliveries abroad to several countries with Delego. Please contact us at firstname.lastname@example.org with your request for delivery to any of the following countries. Please note that the purchase will be made on the Swedish website in Swedish kronor, and the delivery will be arranged from Sweden.
Delivery - Delivery to the gate/entrance. Please assist the driver with unloading the goods.
For deliveries abroad to countries that are not part of our standard area of delivery with Delego (see above), we recommend that you personally book an international delivery with collection from our warehouse in Jordbro, Sweden. Our Freight Forwarding Service can also deliver the goods to a suitable terminal in Sweden that is closer to any national border. It is important to organize collection the same day as the goods are booked to be delivered to said terminal since most terminals cannot hold goods for an extended period of time. However, at your request, we will, of course, assist you in booking an international delivery with a suitable shipping company. The same terms do not apply as our international deliveries differ from our standard deliveries. These international deliveries, outside our standard area, often involve greater risk-taking than usual, due to more transshipments before the final destination. The risk increases for products that cannot be packed and secured firmly on pallets. Feel free to ask us what applies to the specific products you are interested in. Several products are more suitable for long deliveries than others. We will contact a suitable forwarding agent and get a final shipping price prior to you booking your international shipping. This amount is paid by you as a customer before delivery. When we book this international delivery, you will approve an agreement from us where you take on the risks of this transport.